Employee Experience: Stop Beating the Human Out of HR

Companies have spent billions of dollars on improving employee engagement for more than 30 years. But according to our guest Mark S Babbitt, world-renowned career and leadership mentor, “we’ve barely moved the needle.” Mark decided it was time to do things differently and started WorqIQ, to help companies focus on the human side of business. “Many companies have simply beaten the human right out of Human Resources. I don’t want things to go back to the way they used to be. I don’t want humankind to miss this opportunity.” 

To help get people to work together to solve the problems organizations face, Mark coined the term workplace intelligence; it’s the emotional intelligence of an organization.  Most simply companies don’t know what they stand for, company cultures suck, Mark told us. They can’t look a candidate in the eye and say “here you are safe. Here we respect you as a person. You will grow here as a human being.” Mark is on a mission to fix that. He is also founder of YouTern, a social career resource for college students, recent graduates, and young professionals that enables them to use mentoring, internships, and networks to advance their careers. His new book, Good Comes First: How Today's Leaders Build an Uncompromising Company Culture That Doesn't Suck, published by BenBella Books, arrives September 2021.

Joyce Gioia joins the show again as co-host and lead contributor on the segment Ahead of the Curve, Normal 2.0.  Today’s topic was “The Value of Thinking Like a Futurist.”