In this episode of Creating the World's Best Client Experiences, Alison speaks with personal trainer George Pagan about enhancing client engagement in the health and fitness industry.

They discuss the impact of the pandemic on client interactions and explore George's approach to empowering clients through education and personalized training. He shares insights on addressing challenges for beginners and his innovative project, Fitlete, which aims to simplify access to fitness education.

They also touch on the importance of hybrid business models for fostering community in a post-COVID landscape, offering valuable takeaways for fitness professionals and entrepreneurs.