The Pen Addict

565: Egregious Gouging

May 24, 2023
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Coronation Pen Was A Custom Royal Piece

  • Penultimate Dave told Brad the coronation pen was a custom piece made by the Royal Jeweler in Birmingham.
  • They concluded the pen was a one-off museum-quality artifact, not a consumer product.
INSIGHT

Manufacturer Price Hike Angers Customers

  • Uni-ball raised the Curatoga Dive price from about $40 to $99 citing reseller problems.
  • Brad and Myke call this anti-consumer and see it as arrogant and poorly thought-out business behavior.
INSIGHT

Don't Blame Customers For Resellers' Actions

  • Brad argues manufacturers shouldn't raise prices to punish resellers; they should pause sales or adjust supply.
  • He views the move as short-sighted and damaging to customer trust and brand reputation.
Get the Snipd Podcast app to discover more snips from this episode
Get the app