78: Patterns of Bureaucracy - Alvin Gouldner (Part 1)

We discuss a classic 1954 book by Alvin Gouldner titled 'Patterns of Industrial Bureaucracy.' This describes the results of an ethnographic study conducted at a gypsum processing plant that included both a mine and a production line for construction materials. Gouldner and his team uncovered three distinct patterns of bureaucratic rules based on the acceptance and compliance of bureaucratic rules by workers and management.