We’re excited to welcome to the podcast Susannah Fox, a renowned researcher who has spent over 20 years studying how patients and caregivers use the internet to gather information and support each other. Susannah has collected countless stories from the frontlines of healthcare and has keen insights into how patients are stepping into their power to drive change.

Susannah recently published a book called "Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care." In it, she introduces four key personas that represent different ways patients and caregivers are shaking up the status quo in healthcare: seekers, networkers, solvers, and champions.

The book aims to bridge the divide between the leaders at the top of the healthcare system and the patients, survivors, and caregivers on the ground who often have crucial information and ideas that go unnoticed. By profiling examples of patient-led innovation, Susannah hopes to inspire healthcare to become more participatory.

In our conversation, we dive into the insights from Susannah's decades of research, hear some compelling stories of patients, and discuss how medicine can evolve to embrace the power of peer-to-peer healthcare. As you’ll hear, this is a highly personal episode as Susannah’s work resonates with both of us and our individual and shared health experiences.

Let’s dive into our conversation with Susannah Fox.

About Artficiality from Helen & Dave Edwards:

Artificiality is a research and services business founded in 2019 to help people make sense of artificial intelligence and complex change. Our weekly publication provides thought-provoking ideas, science reviews, and market research and our monthly research releases provides leaders with actionable intelligence and insights for applying AI in their organizations. We provide research-based and expert-led AI strategy and complex change management services to organizations around the world.

We are artificial philosophers and meta-researchers who aim to make the philosophical more practical and the practical more philosophical. We believe that understanding AI requires synthesizing research across disciplines: behavioral economics, cognitive science, complexity science, computer science, decision science, design, neuroscience, philosophy, and psychology. We are dedicated to unraveling the profound impact of AI on our society, communities, workplaces, and personal lives.

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