Crush Contracts' Game-Changing Approach to Contract Management with Roma Khan

During our conversation, Roma shares her journey from law school to becoming a contracts manager and eventually a general counsel. She explains how she started her own contracts tech company, CrushContracts, and developed tools like the Global NDA, ICE, and Zoey to address contract management pain points. Roma emphasizes the importance of solving problems and adapting to changing times. We also discuss the challenges of getting buy-in from team members and ensuring adoption of contract management tools. 

WHAT WE DISCUSS:

• [00:19] - Introduction to Roma Khan, CEO of CrushContracts 
• [00:52] - Roma's background and journey to becoming the “contracts queen”
• [02:57] - The main issues Roma faced as a general counsel and recommendations for contract management
• [06:32] - Overview of the tools developed by CrushContracts, including Global NDA, ICE, and Zoey
• [09:14] -  Challenges in contract management
• [10:13] - Approach to contract management: understanding the purpose of contracts as business documents 
• [16:14] - Importance of organizing contracts
• [17:05] How to optimize workflow processes and conduct an internal audit for legacy contracts
• [19:05] - Getting buy-in from team members and utilizing existing resources for project implementation
• [21:12] Challenges of adoption and change management when implementing new technology
• [24:45] Recommendations for addressing adoption and change management challenges in CLM implementation

NOTABLE QUOTES:

• [00:03:44] - “I built a global registry called Global NDA where we sat down with several other attorneys and created a universally acceptable mutual NDA, and it's online now and people can just opt in and start talking to the active members.” - Roma
• [00:11:11] - “A lot of times legal departments will create instruction manuals that look like novels. They look like law school briefs. There are too many bullet points, and it's like everything I can add to it, I will add. I work the other way around. I look at it as the most simplest user in the company and if they have to execute this contract, I want them to understand the process, I want them to understand the risk, and I want them to negotiate most of this on their own. So they come to legal for the last thing, for this final approval.” - Roma
• [00:10:34] - “My overall process and ideology and contracts comes from the core belief that contracts are not legal documents. They are business documents. They have to be lawful and legally and legally binding. But with anything, you can start any business, and it has to be for a lawful purpose.” - Roma

USEFUL RESOURCES & LINKS:

• CrushContracts Website
• Roma Khan on LinkedIn
• The Contract Heroes Podcast
  • on Apple Podcasts
  • on Spotify
• The Contract Heroes Official Website
• Marc Doucette on LinkedIn
• Pepe Toriello on LinkedIn
• Pepe Toriello on Twitter