Designing a Better Future: Mastercard’s JoAnn Stonier

JoAnn Stonier can’t deny that her role as chief data officer at Mastercard isn’t easy. Advising the company on the mitigation of current and future risk while guiding her team to think critically about the problems they’re using AI to solve is challenging — but, she says, it’s also fun.

In this episode, JoAnn talks with Sam Ransbotham and Shervin Khodabandeh about the elements of her job that are both demanding and rewarding. She also touches on the skill sets she finds most valuable in her colleagues and shares how her work in interior design helps her reframe technology challenges at work. Read the episode transcript here.

Read the article Strategy For and With AI.

Read more about our show and follow along with the series at https://sloanreview.mit.edu/aipodcast.

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

Your reviews are essential to the success of Me, Myself, and AI. For a limited time, we’re offering a free download of MIT SMR’s best articles on artificial intelligence to listeners who review the show. Send a screenshot of your review to smrfeedback@mit.edu to receive the download.

Guest bio:

JoAnn Stonier serves as chief data officer for Mastercard, leading the organization’s data innovation efforts while navigating current and future data risks. Stonier and her team design and operationalize Mastercard’s global data strategy, ensure governance and data quality, and guide enterprise deployment of cutting-edge data solutions, including advanced analytics and AI and the development of enterprise data platforms.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.