Danielle Joseph on Client Relations

Danielle Joseph is the founder of Function Creative, a full-service brand and web design studio, and the author of The Brand Planner: An Entrepreneur's Guide to Brand Clarity & Business Direction. Her most recent project is Willowspace, a client management portal for freelancers and agencies that will be launching in the next few weeks.

In this episode of Post Status Draft, Danielle talks with Brian about her work with clients as a designer and how that has shaped the direction of her agency and Willowspace.

Freelance designers and any service-based businesses can benefit from a client management portal, but Willowspace goes a step further. it also has CRM style functions like lead capture forms to go with email integration, proposal generation, contracts, invoicing, and online payments. Leads become paying clients, and as they check in on their project status, you can offer them additional services. The client experience is very simple and can be managed through email with payments made in their own currency.

🔗 Mentioned in the show

• Danielle Joseph (@hellofunction, LinkedIn)
• Function Creative (Instagram: hellofunction)
• Willowspace.co

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