

Behrouz Hariri from Smart Nora
Behrouz Hariri is the CEO of Smart Nora.
Smart Nora is on a mission to help 3 billion people worldwide breathe, sleep, and live better.
Takeaways
- Working at Jet Cooper and IDEO.
- The idea for Smart Nora came from a personal problem and evolved into a product that solves a common sleep issue.
- How they ran a successful Kickstarter campaign.
- Future of the sleep industry.
- Balancing utility and aesthetics for hardware.
- Gathering and implementing customer feedback into a hardware product.
- Manufacturing process and how to do it well.
- Basics of sleep.
Chapters
00:00 Experiences in Product Design and Innovation
05:06 Solving a Common Sleep Issue
07:49 Acquiring Customers and Building a Supportive Community
13:12 The Future of the Sleep Industry
16:47 Balancing Utility and Aesthetics
19:40 Continuous Improvement: Listening to Customer Feedback
22:24 The Basics of Sleep: Sleep Time Regularity and Sleep Hygiene
26:07 Physical Wellness for Founders: Navigating Challenges and Prioritizing Self-Care
Keywords
work experience, Jet Cooper, IDEO, Smart Nora, sleep industry, manufacturing, brand building, direct-to-consumer, product design, common sense, customer feedback