According to the author of “Crucial Conversations,” Joseph Grenny, crucial conversations are a discussion between two or more people where the stakes are high. Sometimes our opinions vary, and our emotions run strong. How do we deal with conversations like that? Learn how to navigate crucial conversations successfully—while maintaining your relationships—in this episode of Negotiations Ninja!

Outline of This Episode

[1:49] Learn more about Joseph Grenny
[3:38] How to have crucial conversations
[6:24] What is your “style under stress?”
[13:03] Crucial conversations in the workplace
[16:01] Why we handle personal stress differently
[18:02] Joseph’s nonprofit: The Other Side Academy
[20:12] You can tell the truth in a loving way
[23:18] How do you maintain the changes you make

Resources & People Mentioned

Connect with Joseph Grenny

Joseph’s website
The Other Side Academy
Connect on LinkedIn
Check out Joseph’s books

Connect With Mark

Follow Negotiations Ninja on Twitter: @NegotiationPod
Connect with Mark on LinkedIn
Follow Negotiations Ninja on LinkedIn
Connect on Instagram: @NegotiationPod

Subscribe to Negotiations Ninja

Navigating Crucial Conversations with Joseph Grenny, Ep #327