The Generosity of Hospitality - Kristen Conry

Innovation and new design ideas are something that should be at the forefront of all aspects of hospitality.

Hospitality has influenced other settings such as corporate settings and other places. The design aspect has launched a new way of looking at spaces.

Many hotels don’t live up to the value of “people first”. You want to make sure the core of your industry is reflected by how you treat your employees.

Hospitality is the spirit of generosity. It is the feeling you get when you give to others in a way that is selfless to you.

Design can’t make up for bad service. It is still important but you need to make sure the service you provide is at the top of its game.

Given the constraints with architecture now, it has forced companies to be more creative and create different experiences by focusing on what really matters and what has the most impact.

We’ve seen the baseline for design in American culture elevate in recent years and that is a positive and exciting aspect.

The Generosity of Hospitality - Kristen Conry - Episode # 050