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Today, we are diving into the world of client retention and therapist retention, drawing parallels between two seemingly unrelated worlds: massage therapy clinics and the music industry.
In this episode, we'll unravel the intriguing connection between Taylor Swift's bonus strategy for her Era’s tour team and the power of appreciation in retaining massage clients and massage therapists. We'll uncover valuable lessons that massage therapists can learn from Swift's approach to rewarding dedication and loyalty, and how these insights can transform the way massage therapy clinics engage with their clients and their team. We also compare the reasons why it's better to retain clients than it is to always seek new ones.
Website: http://www.theradicalrmt.com/
Instagram @theradicalmassagetherapist
Email: krista@theradicalrmt.com
The Radical Massage Therapist Podcast