In this episode, the main crew discusses the good, the bad, and the ugly of surveys in the context of enterprise agility. They share personal experiences and insights on preparing for surveys, interpreting survey results, building trust, and protecting the integrity of surveys. The conversation highlights the importance of problem intent over solution intent in leadership and the role of empowerment and ownership in team success. The conversation explores the challenges of change and the importance of clear communication in sharing survey results. It emphasizes the need for leaders to empower teams and craft a narrative that enables problem-solving. Transparency and trust are key factors in managing survey results, and leaders should respect the privacy of teams while maintaining open lines of communication. The focus should be on learnings and actions, with leaders supporting and guiding teams rather than taking over. Ultimately, effective communication is crucial in driving successful survey initiatives and fostering a collaborative and empowered work environment.

00:00Introduction and Updates

02:32The Good, the Bad, and the Ugly of Surveys

04:02Preparing for Surveys

06:24Interpreting Survey Results

10:17Building Trust in Survey Results

13:27Intent of the Survey

16:18Trust and Transformation

19:43Empowerment and Ownership

21:14The Challenge of Change

22:00Crafting the Message

23:02Clear Communication

24:01Managing Survey Results

25:22The Power of Three

26:34Empowering Teams

27:02Crafting the Narrative

28:02Leadership and Problem Solving

29:28Transparency and Trust

31:01Respecting Privacy

32:27Managing Messages to Leaders

33:50Communication is Key

36:36Focus on Learnings and Actions

38:07Leadership as a Team Effort

39:27The Importance of Communication

40:04Wrap-up and Conclusion