Life Matters - Separate stories podcast What's the best way to protect mum and dad from cyber scams?
Jun 3, 2025
In this discussion, Kate Gould, a neuropsychologist from Monash University and lead researcher at CyberAbility, tackles the rising threat of cyber scams targeting older Australians. She reveals how advanced scamming tactics exploit emotional vulnerabilities, often leading to feelings of shame and isolation among victims. Kate emphasizes that vulnerability isn't a sign of naivety, and underscores the importance of open communication with loved ones about online threats. Listeners gain valuable strategies and resources to protect their family members from these deceitful schemes.
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Massive Financial Impact of Scams
- Australia loses between $2 to $3 billion annually to scams, reflecting massive financial impact.
- Scammers operate on a global scale, accumulating trillions worldwide from victims.
Emotional Toll of Scams
- Scammers manipulate emotions like fear and love to impair judgment and prompt rash actions.
- Victims often experience denial, shame, and emotional distress, affecting them and their families.
Vulnerability to Scams
- Anyone can be scammed, but vulnerability varies by circumstances like fatigue or unfamiliarity with communications.
- Some groups, including older people, those with disabilities, and non-English speakers, face higher scam risks.