Mike Doehla: Nutrition Coaching, Customer Experience & Business Growth

[01.32] - How his covid experience has been?

[02.39] - Does he think the fitness industry will have a boom post covid?

[04.42] - The nutrition challenges that people coming out of lockdown will be experiencing?

[05.57] - How can fitness professionals do better work?

[08.32] - How can we teach client-centric coaching?

[14.32] - How did he develop self-awareness as a coach in the early days of his career?

[20.47] - The importance of the relationship with your clients.

[21.47] - How to up your customer service experience to gain more organic growth?

[26.32] - How they use surveys with their clients?

[30.02] - Steps to take to start creating a better customer experience.

[32.32] - StrongerU's onboarding process.

[36.32] - Non-paid marketing approaches?

[43.39] - Why you have to do things that you may not want to do to grow your business.

[47.02] - Why hiring is StrongerU's superpower.

[50.17] - How much of StrongerU's success is down to luck?