Episode 36: Kili Preitauer (CEO) & Christina Le-Short (VP of Clinical Delivery) at Override Health

In this episode of the Digital Health Heavyweights podcast, host Norm Volsky is joined by Kili Preitauer, CEO of Override Health, and Dr. Christina Le-Short, VP of Clinical Delivery. They discuss the innovative approaches of Override Health in managing chronic pain through a virtual, patient-centered model that emphasizes non-opioid solutions. The conversation explores the misconceptions surrounding healthcare providers and payers, the importance of whole person care, and the integration of AI in healthcare. Both guests share their personal journeys in healthcare, the challenges they face, and the successes they've achieved in improving patient outcomes. The episode concludes with insights on the future of healthcare and the importance of personal health practices for leaders in the industry.

Takeaways

💻 Override Health focuses on virtual chronic pain management.
🧩 Kili’s journey into healthcare began with problem-solving.
🤝 Christina Le-Short emphasizes the need for collaborative care.
💡 Misconceptions about payers include the belief that they don't care about patients.
🩺 Doctors often don't have all the answers for complex conditions.
👥 Building strong teams is crucial for success in healthcare.
🌿 Patients need whole-person care for effective pain management.
📈 Override Health has seen significant patient satisfaction and outcomes.
🤖 AI can enhance efficiency in healthcare without replacing human interaction.
🧘 Personal health practices are essential for leaders in healthcare.

Chapters

00:00 Introduction to Override Health and Its Mission

01:43 Personal Journeys into Healthcare

04:11 Misconceptions in Healthcare: Payers and Providers

06:40 Building Teams and Leadership in Healthcare

08:45 Accomplishments in Pain Management

09:49 The Importance of Whole Person Care

10:34 Startup Experiences and Lessons Learned

11:56 Inspiration Behind Joining Override Health

15:14 Hiring for Success: Key Traits

16:59 Identifying Better Approaches to Chronic Pain

22:46 Patient Experience and Success Stories

26:47 Non-Opioid Approaches to Pain Management

28:20 Partnerships with Payers for Cost Reduction

29:38 Transforming Pain Management: A New Approach

30:19 Understanding Opioid Side Effects

33:34 The Role of AI in Healthcare

39:08 Future of AI in Pain Management

44:10 Major Accomplishments at Override

45:20 Predictions for Digital Health

49:06 Practicing What You Preach: Healthy Habits

55:53 Outro

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