In this episode 79, our host Sannah Vinding sits down with Jennifer Townsend, a business developer and relationship builder at Phoenix Contact USA. Jennifer shares her passion for building and maintaining long-term relationships within the manufacturing industry. She discusses the challenges and opportunities in the industry, especially in the evolving hybrid work landscape. Jennifer emphasizes the importance of being responsive, courteous, and adaptable in building successful relationships. She also highlights the value of continuously learning, staying up to date on industry trends, and the significance of internal education programs. You can reach Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-townsend-18487541/ For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit https://mindtheinnovation.com/hello/ Stay curious and keep learning Thanks for listening! Sannah