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Adventures In Legal Tech
Intake & Onboarding: The Foundation Of The Client Experience with Matt Defrain
Mar 15, 2024
The podcast delves into building a technology forward law firm with insights on client journeys, instantaneous responses, integrating software, automating case management, and optimizing marketing. The speakers discuss enhancing intake processes, data capture, metrics, and analyzing data for business success.
37:07
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Quick takeaways
- Client journey mapping is crucial for law firms to create seamless client experiences.
- Lawyers are slow to adopt technology, but initiatives like non-event conferences aim to engage them in tech conversations.
Deep dives
Streamlining the Legal Tech Conversation for Lawyers
Lawyers are generally slow to adopt technology, often finding tech conferences boring. To address this, a non-event conference has been launched to engage rectal lawyers in the technology conversation. This initiative aims to create a virtual conference experience through platforms like podcasts, offering a space for legal professionals to engage with tech innovations.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode