Supply Chain Connect Closing the Execution Gap: How AI Agents Transform Supply Chain Orchestration
Jan 12, 2026
Sree Mangalampalli, VP of Digital Transformation Solutions at FourKites, discusses how AI and digital twins revolutionize global supply chains. He highlights the struggles with inbound and outbound operations as well as the lack of standard operating procedures due to siloed processes. Sree explains how AI agents enhance orchestration and emphasizes the importance of building trust in AI by starting with high-volume manual tasks. He also shares insights on overcoming integration challenges and scaling pilots into enterprise solutions while looking ahead to future capabilities.
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Perfect Storm Driving Execution Pressure
- Supply chain leaders face a 'perfect storm' of service pressure, lean inventory, and constant disruptions.
- These combined forces create systemic inventory imbalances and buried associates doing non-value work.
Redesign SOPs For AI-Human Hybrid Work
- Redesign SOPs for a hybrid world where AI agents handle routine orchestration and humans handle escalations.
- Focus human work on strategic tasks after automating ~80% of orchestration with AI agents.
Dock Scheduling Success Story
- U.S. Core Storage automated 87% of dock scheduling with 96% accuracy using an AI scheduling agent.
- Staff shifted from manual scheduling to strategic work after automation.