6: Evidence-Based Management - Ability to Innovate (A2I) in EBM
Feb 29, 2024
16:04
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Podcast explores using data for decision-making, balancing known tasks with new learning, discussing customer absorption and context switching impact on productivity, and importance of customer perspective and goal-setting in product development.
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Quick takeaways
Applying evidence-based management principles ensures informed decision-making in leadership.
Balancing innovation with customer absorption and product quality is crucial for delivering new value effectively.
Deep dives
Using Data and Evidence in Leadership
In the podcast, the speakers emphasize the importance of using information and data to make good decisions in leadership. They stress the need for managers to apply evidence-based management principles to address the complex challenges they face daily, ensuring that the right decisions are made for direct reports, stakeholders, and customers by validating their actions with data and evidence.
Importance of Ability to Innovate
The episode delves into the significance of the ability to innovate, highlighting the importance of not just delivering things quickly to the market but also ensuring that the delivered products provide new value. They discuss how excessive changes without valuable outcomes can lead to quality issues and customer dissatisfaction, underscoring the need for organizations to balance innovation with customer absorption capabilities and product quality.
Key Value Areas and Measurements
The speakers explore key value metrics and provide examples like the installed version index and defect trends, emphasizing the impact of these metrics on an organization's ability to innovate and deliver new value. They stress the necessity of measuring both internal factors, such as tech debt and defect trends, and external factors like customer absorption and customer usage of new features to ensure a holistic approach to innovation and product delivery.
📖 "Unlocking Business Agility with Evidence-Based Management: Satisfy Customers and Improve Organizational Effectiveness" on Amazon -- https://amzn.to/4690qJy
📖 "Fixing Your Scrum: Practical Solutions to Common Scrum Problems" on Amazon -- https://amzn.to/46dAQTC