

The Power of Listening in Pharmacy Leadership | Brooke Griffin, PharmD
In this podcast episode, host Mike Koelzer and guest Brooke Griffin, a pharmacist and professor of pharmacy practice, discuss the importance of soft skills, self-awareness, and effective listening in various contexts, including healthcare, leadership, and personal relationships.
- Self-awareness is key
- Use validated surveys
- Choose confidant carefully
- Repeat back words
- Be present always
- Focus on gratitude
- Say "tell me"
- Create intentional spaces
- Remember names intentionally
- Listen before speaking
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