Addressing Organizational Disconnect

Many companies struggle with internal disconnects, which often leads to repeated issues and the reliance on expensive consultants for insights that are already known. There is a call to overcome what is termed 'enterprise amnesia' by leveraging existing knowledge and context within various organizational domains instead of starting from scratch. The concept of a reference librarian is introduced as a guiding principle for managing metadata, highlighting the need for a cohesive understanding of information across different sources. Ultimately, the focus should be on deliberate expansion of knowledge frameworks rather than simply scaling technological solutions, to foster better collaboration and context within organizations.