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FIVN CEO on Earnings, Using A.I. in Virtual Contact Centers

Feb 21, 2025
08:50

Combining customer service and A.I. is something Five9 (FIVN) does to improve customer relations and help companies drive profits higher. CEO Mike Burkland says his company saw success of that in its latest earnings. He joins Caroline Woods to discuss the numbers and talk about the ways Five9 uses A.I. technology in its services.


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