No Vacancy The Podcast with Natalie Palmer

115. Hospitality Secrets The Ritz Doesn’t Want You to Know - Interview with Katie Cline

Jun 26, 2024

Katie Cline, a luxury hospitality expert with experience at prestigious hotels like Ritz Carlton, shares her journey into short-term rentals. She emphasizes the importance of creating exceptional guest experiences by using design narratives and professional photography. Cline discusses how STRs can compete with hotels through personalized touches and effective branding. The conversation also touches on the unique challenges of family travel accommodations and the humorous complexities of hosting, including a wild Airbnb incident involving a guest and a gas stove.