Marketplace Tech

Mobile apps are failing users with disabilities

Apr 21, 2025
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INSIGHT

Developers Underuse Native Accessibility

  • Many developers do not use native accessibility components available in iOS and Android.
  • Lack of awareness, testing, and inclusion of disabled users causes poor accessibility in apps.
INSIGHT

Landscape Orientation Often Overlooked

  • Supporting both landscape and portrait orientations is essential from the start but often neglected.
  • Retroactively adding this support is very difficult due to legacy code.
INSIGHT

Retail Apps Lag Behind Streaming

  • Retail and shopping apps score lowest in accessibility despite clear benefits.
  • Streaming apps do better, possibly due to legacy broadcast media accessibility regulations.
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