This is LeanBlog Podcast episode #42 with Dr. C. Martin Hinckley, of the firm Assured Quality.
Re-mastered audio, January 2024
He is the author of the book "Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing," available through Productivity Press. We'll talk about his book and approaches for teaching people how to develop mistake proofing in processes.
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Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond