Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book Never Split the Difference. He is an adjunct Professor at Georgetown University's McDonough School of Business and a lecturer at the Marshall School of Business at University of Southern California. Learn more about Chris Voss: https://en.wikipedia.org/wiki/Christopher_Voss Follow Chris Voss on Instagram: https://www.instagram.com/thefbinegotiator/ Buy "Never Split the Difference" by using this link: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1588298080&sr=8-2 Learn more about your ad choices. Visit podcastchoices.com/adchoices