Episode 57 | Innovation in Hospitality: Robotics and Labor Crisis | Micah Green

In this episode of Machine Minds, I sit down with Micah Green, founder and CEO of Tailos, to explore how his company is addressing the ongoing labor crisis in hospitality through robotics. Micah shares his journey from building robots in his dorm room to creating groundbreaking automation technology that’s now being deployed across the globe.

We dive into the challenges and successes Micah has faced along the way, including raising funds as a first-time founder, scaling internationally, and building a company that prioritizes both innovation and user experience. We also discuss the future of robotics in the hospitality industry, the impact of automation on labor, and the importance of self-care for entrepreneurs.

This episode is packed with valuable insights into what it takes to build and scale a robotics company while navigating the complexities of the labor market and technological innovation.

Timestamps:

[02:15] The early days of Tailos: Building a robotics company in college
[07:30] How the product evolved to meet the labor challenges in hospitality
[12:50] Overcoming early setbacks and fundraising hurdles
[18:45] The moment Micah realized Tailos had the potential to be something big
[22:30] Building the right team and evolving the company culture
[28:15] Tailos’ approach to user experience and why it sets them apart
[33:10] Tackling concerns about automation and its impact on jobs
[38:00] Exciting trends in robotics and the vision for interconnected ecosystems
[44:30] Expanding globally and supporting customers in 12 countries
[50:00] Micah’s advice for founders: The importance of self-care and relentless perseverance


More about our guest:
linkedin.com/in/micahgreen7

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Connect with me on LinkedIn:
linkedin.com/in/gregtoroosian