The Lean Solutions Podcast Lean in The Service Sector with Catherine McDonald
In this episode Catherine McDonald and I shed light on key principles of lean management, share success stories, discuss supporting leaders, and reveal strategies for sustaining effectiveness in the long term.
What You'll Learn:
1. What do you see as the key principles and practices of Lean management and how can these be effectively applied in different organizational contexts?
2. Can you share some success stories of companies that have implemented Lean principles and practices and achieved significant improvements in operations and practices?
3. Leadership has a huge impact on the success of Lean management and CI. How do you support leaders to develop the skills they need to optimize their team and processes?
4. What strategies and techniques do you employe to engage and motivate people at all levels of an organization to embrace Lean thinking and get involved in CI?
5. How do you measure the effectiveness of Lean and Leadership Development initiatives and ensure they are sustainable in the long term?
About the Guest:
Catherine is a Lean and Leadership Coach. Her work involves training and coaching executives and teams in organizations of all types and sizes. In 2018, Catherine started her own business- MCD Consulting where she works as a Lean and Leadership Coach. She specializes in Lean deployment in non-manufacturing industries, including food, retail, education, non-profit, health care, event management, hospitality and media. Catherine's approach is strategic, enthusiastic and empathetic. Through collaborative methods, she facilitates people and organizations to move from short-term reactive working to long-term strategic thinking.
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