The Forward Podcast with SmartOSC Rethink Finance in Asia: What Needs to Change? (Money20/20 Special Part 2)
Finance in Asia is moving fast. But is it moving in the right direction?
Right now, too many fintech solutions are built for the top of the pyramid , for people with stable incomes, credit histories, and easy access to financial services.
That leaves millions excluded and opens the door for predatory products to fill the gaps.
At the same time, cross-border payments remain fragmented. Regulation struggles to keep pace with innovation. And while AI is racing ahead, too often it’s being used to replicate outdated processes instead of truly rethinking what’s possible.
So: What needs a rethink?
And how can we build a future of finance that is truly inclusive, effective, and human?
In this episode, recorded at Money20/20 Asia, you’ll hear from the people asking and answering the hard questions, and shaping what comes next.
Featuring voices from (in order of appearance)
- Samantha Lee, Chief of Staff at Discover Payments
- Eric Margaryan, Head of Sales | Fighting Fraud & Money Laundering with AI/ Machine Learning at Tookitaki
- Puneet Gambhir, Head of Risk and GrabDefence Business
- Oliver Beaumont, CEO and Co-Founder of TARN
- Christian Villegas, Digital Channels Group Head at Bank of the Philippines Islands
- Sean Murphy COO at The Connector
- Neha Josi, Director of Projects at DEPT, also ran the Unfiltered stage at Money 20/20
- Medhy Souidi, Founder of What The Fintech, Transformation Lead - Head of Innovation & Experiences at DBS Hong Kong
- Sunday Domingo, Global Head, Digital Channel Solutions at Standard Chartered
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About The Forward Podcast: Rethink - When the old answers don’t fit, it’s time for new questions.
Rethink is a new season of the award-winning Forward Podcast built around slowing down, questioning assumptions, and sitting longer in the problem stage - before rushing to solutions.
Too often, businesses cling to what they know, hiding behind the old “this is how we’ve always done it” line. It's the fastest way to kill diversity of thinking, new ideas, and meaningful change.
This series is about rethinking what's broken: outdated products, workplaces stuck in the past, leadership resisting change, and tech that no longer serves the people using it.
In each episode, we sit with rethinkers: founders, creators, strategists, and innovators, who are challenging norms and building better ways forward. From redesigning shopping experiences to making digital finance more accessible, we explore how slowing down to ask better questions leads to stronger, more human-centered futures. Because solving yesterday’s problems with yesterday’s solutions won’t get us where we need to go.
Slow down. Look closer. Build better.
Brought to you by SmartOSC, a global digital transformation agency https://www.smartosc.com/
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