Motley Fool Money Pet Parents Keep Spending
Dec 7, 2023
Bill Barker, a Motley Fool analyst, dives into Chewy's booming pet market and its reliance on auto-ship services, all while considering the challenges the company faces in sustaining growth. Kevin Sayer, CEO of Dexcom, discusses groundbreaking advancements in diabetes care tied to weight-loss drugs and the future of continuous glucose monitoring. The duo reflects on the changing landscape of pet care and the transformative impact of technology in managing health, making for a thought-provoking conversation on consumer trends and innovation.
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Bill Barker's Pet Food
- Bill Barker gets his pet food delivered via an Amazon subscription.
- He hasn't considered switching to Chewy, even though some rave about it.
Chewy's Customer Growth
- Chewy's growth seems dependent on acquiring more customers like Bill Barker.
- Their customer count is down 1%, which isn't good for a pandemic darling.
Chewy's Autoship Reliance
- Autoship makes up 76% of Chewy's business.
- Despite strong customer spending, their overall earnings weren't great.