On this week's episode we have Janice Pollard. She comes from 20 years of marketing and advertising background and she stresses the importance of good design and branding to get more direct bookings. She walks through how she works with her clients, data that she's gathered on expectations about guests and how this isn't just a fundamental of direct bookings but overall guest experience.
You can reach out to Janice
- Instagram: @marshmallowhill
- Facebook page: Facebook
- Website: marshmallowhill.com