Thoughtworks Technology Podcast Beyond the DORA metrics: Measuring engineering excellence
Jan 25, 2024
In this podcast, the hosts discuss the importance of measuring engineering excellence and business outcomes. They introduce EEBO metrics as a tool to align engineering projects with business goals. The podcast explores the principles and considerations of measuring engineering excellence using metrics and showcases a case study of a large bank in Europe. The hosts also provide recommendations for leaders on implementing metrics.
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Linking Engineering to Business Outcomes
- EEBO metrics connect engineering excellence directly with business outcomes, highlighting their interdependence.
- This viewpoint addresses a common gap where these metrics have been considered separately, lacking alignment.
Beyond DORA Metrics for Excellence
- DORA metrics are effective for production software excellence but insufficient alone to assess software development excellence.
- EEBO recommends adding build failure rate, security issues, and take rate as minimal indicators for development excellence.
Search Team's Business Impact Example
- The search team lead monitors response time and product relevance as efficiency metrics to gauge business impact.
- Even a 1% drop in conversion rate caused major concerns, highlighting the tight link of engineering metrics to revenue.