Cloud Wars Live with Bob Evans
Generative AI and the Impact on Enterprise Software | Tinder on Customers
Apr 17, 2023
Bonnie, an expert in generative AI, discusses the impacts and effectiveness of generative AI on software selection and implementation. She highlights the revolutionary nature of generative AI in organizing and synthesizing mass amounts of data. However, she also acknowledges its limitations, such as not being comprehensive in understanding customer needs and lacking directionality for creating roadmaps. The podcast emphasizes the importance of human involvement in successful projects and cautions against overestimating AI capabilities.
25:42
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Quick takeaways
- Generative AI can revolutionize the software evaluation process by summarizing high-level areas and comparing multiple vendors, reducing workload and accelerating decision-making.
- Chat GPT can accelerate software implementation tasks by generating code snippets, assisting with data migration, and producing grammatically correct documentation, but human oversight and testing are still necessary for accuracy.
Deep dives
Benefits of Chat GPT in Software Evaluation
Chat GPT can assist in software evaluation by providing important considerations for selecting potential vendors. By inputting specific industry, company size, and needs, it can quickly summarize high-level areas and help compare multiple vendors, reducing the need for extensive meetings and product demonstrations. It can also aid in analyzing pricing models and future functionality product comparisons. With appropriate data feeding and vetting, Chat GPT has the potential to revolutionize the software evaluation process by minimizing workload and accelerating decision-making.
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