
The federal CIO discusses new guidance from OMB on digital experience
Oct 31, 2023
The federal CIO, Clare Martorana, discusses new guidance from OMB on digital experience management. They highlight the importance of improving customer experiences and service delivery, supporting agencies in meeting mandates, driving improvements in government digital experience, and collaboration in prioritizing customer needs.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
New Guidance for Delivering a Digital-First Public Experience
02:49 • 12min
Supporting Agencies in Meeting Mandates and Guidance
15:10 • 4min
Driving Improvements in Government Digital Experience
18:54 • 2min
Collaboration and Prioritizing Customer Needs
21:04 • 3min
