Everyday AI Podcast – An AI and ChatGPT Podcast EP 532: Inside Multi-Agent AI: Rethinking Enterprise Decisions
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May 23, 2025 
Babak Hodjat, CTO of AI at Cognizant and a key player behind Siri, shares his insights on the evolution of AI agents. He discusses how enterprises can adopt multi-agent environments to enhance decision-making. The conversation dives into the challenges of AI hallucinations and the importance of alignment in these systems. Hodjat also explores the shift from basic automation to engaging AI interactions, emphasizing the potential of multi-agent systems to foster innovation and improve communication in businesses.
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Defining AI Agents
- An agent is an AI system with tools and autonomy to decide actions based on its environment and goals.
- Large language models give agents powerful reasoning and natural language capabilities, enhancing their utility.
Agentifying Cognizant's Intranet
- Cognizant is agentifying its intranet by connecting individual departmental agents.
- This multi-agent system can perform complex tasks like handling life change events automatically and proactively help employees.
Control Multi-Agent Systems Carefully
- Do not let multi-agent systems develop organically without control.
- Implement responsible design with fallback to rule-based mechanisms for safety and transparency.