The Speaker Lab Podcast What To Do When Everything Goes Wrong with Jake Thompson
4 snips
Oct 22, 2024 
Jake Thompson, a successful speaker and facilitator at The Speaker Lab, shares invaluable insights from his speaking career. He discusses how to navigate unexpected challenges, from travel hiccups to contract disputes. Jake emphasizes the importance of maintaining professionalism and open communication with clients. He also highlights strategies for ensuring successful bookings and the value of being amazing both on and off stage. This engaging conversation is packed with practical advice for aspiring speakers to thrive in a competitive industry.
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Control and Solutions
- Control your controllables when clients postpone events.
- Offer alternative solutions and resources in the meantime, building relationships.
COVID Cancellations
- Jake Thompson had clients cancel events and demand refunds during COVID.
- This experience taught him the importance of emotional regulation in client interactions.
Persistence Pays Off
- Grant Baldwin consistently followed up with a client for years.
- His persistence paid off, eventually securing the booking after five or six years.