The Speaker Lab Podcast
What To Do When Everything Goes Wrong with Jake Thompson
Oct 22, 2024
Jake Thompson, a successful speaker and facilitator at The Speaker Lab, shares invaluable insights from his speaking career. He discusses how to navigate unexpected challenges, from travel hiccups to contract disputes. Jake emphasizes the importance of maintaining professionalism and open communication with clients. He also highlights strategies for ensuring successful bookings and the value of being amazing both on and off stage. This engaging conversation is packed with practical advice for aspiring speakers to thrive in a competitive industry.
40:44
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Quick takeaways
- Establishing strong client relationships through open communication and value addition is essential for navigating unexpected challenges in the speaking business.
- Adapting to market uncertainties and proactively engaging clients during tough times can uncover future opportunities and maintain a steady flow of work.
Deep dives
Building Strong Client Relationships
Creating lasting relationships with clients is crucial for success in the speaking business. Providing value, maintaining open communication, and being understanding during difficult situations, such as budget changes or event postponements, can strengthen these relationships. For instance, when a client needs to reschedule a speaking engagement, offering to check in at a later date or providing free resources can enhance rapport. This approach fosters trust and positions speakers as solution providers, essential for long-term partnerships.
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