The Prison Officer Podcast Episode 111: Knowledge, Willingness, Courage: What Officers Need From Leaders
What makes a truly effective correctional leader? In this thought-provoking episode, Michael Cantrell draws from decades of experience to unpack the three essential qualities officers desperately want from their supervisors: knowledge, willingness, and courage.
Correctional officers seek leaders who possess deep knowledge about policies, case law, and facility operations—creating a foundation of confidence and security. They need supervisors willing to step up during challenging situations and act as shields, protecting their teams from both unreasonable administrative demands and front-line dangers. Most critically, they require leaders with the courage to act decisively when faced with difficult circumstances.
Cantrell explores how successful correctional leaders maintain clear visions that extend beyond themselves, establishing high expectations that motivate their teams toward excellence. He examines how a leader's treatment of others—from subordinates to superiors to inmates—reveals their character and shapes the entire facility's culture.
The conversation delves into how effective leaders combat the pervasive discouragement that can infiltrate correctional work by highlighting purpose and meaning. Even when results aren't immediately visible, the work of maintaining public safety represents a vital contribution to society that leaders must continually reinforce.
Perhaps surprisingly, Cantrell emphasizes the crucial role of appropriate humor in correctional leadership. The ability to find joy amidst challenges creates resilience against the inherent stresses of the profession and builds stronger connections among team members.
Whether you're a seasoned correctional supervisor or aspiring to leadership, this episode provides valuable insights for building stronger, more effective teams in one of society's most challenging environments.
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Also, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5
See Michael's newest Children's Books here: www.CantrellWrites.com
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Take care of each other and Be Safe behind those walls and fences!