Worklife with Adam Grant Is it Safe to Speak Up at Work?
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Jul 20, 2021 
Join Harvard Professor Amy Edmondson, an expert in psychological safety, and Admiral William McRaven, a retired Navy SEAL officer, as they tackle the critical topic of speaking up at work. They share insights on fostering an environment where employees can voice concerns without fear. Edmondson highlights the disastrous effects of a toxic workplace culture, while McRaven draws on military leadership experiences to emphasize trust and open communication. Together, they explore how psychological safety can drive innovation and prevent costly errors.
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Boeing's Culture of Fear
- Ed Pierson, a senior manager at Boeing, noticed production issues and a culture of fear.
- He warned management but was dismissed, ultimately leading him to retire before two 737 MAX crashes.
Defining Psychological Safety
- Psychological safety is a climate where candidness thrives and interpersonal risks feel manageable.
- It allows individuals to voice questions, concerns, and even mistakes without fear.
Bucky Fuller's Safe Environment
- Amy Edmondson's experience working with Buckminster Fuller exemplified a psychologically safe workplace.
- Fuller encouraged idea-sharing and listened intently, fostering a high-candor, low-fear environment.