Talking About Organizations Podcast 73: Organizing Innovation -- Michael Tushman (Part 1)
Feb 16, 2021
Hila Lifshitz-Assaf, an Associate Professor at NYU Stern and former NASA boundary spanning researcher, joins the discussion about Michael Tushman's impactful work on innovation. They explore how boundary roles like gatekeepers enhance communication and drive organizational innovation. The conversation dives into the dynamics of R&D teams and how various knowledge frameworks shape project outcomes. Lifshitz-Assaf highlights the changing coordination challenges teams face in today's fast-paced environments, revealing the vital role of informal networks.
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Foundation of Boundary Spanning in Innovation
- Michael Tushman's 1977 paper is foundational for understanding innovation through boundary spanning individuals.
- It studies 345 individuals across 58 projects focusing on oral communication across internal and external boundaries.
Roles of Gatekeepers and Liaisons
- Innovation relies on key boundary spanners acting as gatekeepers and liaisons, managing information flow.
- These roles create specific points of contact to bridge information within and outside organizations.
Physical and Communication Infrastructure Matter
- Tom Allen’s work on physical proximity inspired Tushman’s focus on communication patterns for innovation.
- Effective information flow depends on physical and communication infrastructures within organizations.