The Professional Services Pursuit Ep. 99 - The Talent Illusion of Hiring Stars vs Building Systems w/ Alex Klein and Tom Rodenhauser
In the fourth installment of our series with Kennedy Intelligence, Brent is joined again by Alex Klein and Tom Rodenhauser to explore one of the most persistent myths in the professional services industry: the belief that hiring a few “star” performers will unlock growth. Together, they unpack why overreliance on rainmakers can be a dangerous blind spot, the cultural risks of high-profile hires, and the critical importance of building scalable systems and developing talent from within.
Key topics covered in this episode:
- How overreliance on rainmakers limits growth and adds risk
- Using clear value propositions, processes, and coaching to scale beyond star talent
- Why big-firm hires often fail without cultural alignment
- Building principal-level talent to free partners for business development
- Success stories of promoting leaders from within over external hires
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