Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA Episode 25 – Identifying Leaders
Jan 31, 2020
Eric Kurjan, President of Six Disciplines Consulting Services, dives into the essentials of leadership development within the commercial laundry industry. He discusses the importance of structured training programs to nurture talent and enhance organizational success. Kurjan highlights the often-overlooked role of mid-level managers and how their support can boost communication and effectiveness. He also addresses common pitfalls in leadership training, advocating for inclusive methodologies that foster self-leadership and emotional intelligence.
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People Performance Drives Results
- An organization's ability to hit goals is directly tied to the performance and development of its people.
- Without clear role definitions, training, and coaching, hitting those goals becomes virtually impossible.
Leadership Needs Permeate All Levels
- Leadership needs exist at all levels, not just the top executive layer.
- Lower-level leaders often lack connection, clarity, and training which weakens execution down the organization.
Treat Training As Ongoing Investment
- Stop treating training as a one-off checkbox and invest in sustained development.
- Maintain training through busy or tight financial periods instead of postponing it as the first cut.