Rich talked about the self-service economy and how much we are doing ourselves these days. Which is why we relish our face-to-face time with friends and family.Carol from Los Angeles called in to ask how to prepare her laptop before sending it in for repair.Amazon might charge you a $1 fee for returns to a UPS store if you have a free return option available to you at Whole Foods, Amazon Fresh, Amazon Go or Kohl’s.Dan Goodin, Security Editor at Ars Technica, joined to explain if we should we worried about the FBI juice jacking warning.Diane in Texas called to ask why her computer turns on and off randomly.Warner Bros Discovery is launching a new streaming service called Max.Google Home as added support for motion sensors. Plus, Matter is a new smart home standard that works with Samsung, Amazon, Apple and Google smart home systems.John called in to ask about upgrading a Windows PC from 8.1 to 11.Western Digital says its cloud system for IBI and My Drive are back up and running. Bad news is that hackers say they got 10 terabytes of data from the company including customer data.Linda called in to say she loves coverage of assistive technology to help folks like herself that are low vision or blind.Mitched called in to ask about a Bluetooth speaker for his home. Rich recommended Sonos Move, Sonos Roam or anything from Ultimate Ears.Mike wrote in and asked how to save old voice messages off an old phone recorder.Ben Fischer of Sports Business Journal called in to talk about the NFL Sunday Ticket being available on YouTube TV and YouTube for the first time ever.LinkedIn has new ways to verify you are who you say you are and where you work.Google TV is adding more than 800 free channels to stream.Nancy wrote in to ask what will change about her Discovery+ streaming service.Nintendo is holding an event called Nintendo Live 2023 in Seattle in September.Matt Swider of TheShortcut.com called in to talk about seeing the new Super Mario Bros movie in all five formats. He has his favorite.Beau emailed to ask why his Netflix streaming service is so choppy. Rich recommended checking the Status page to see if it’s a Netflix issue vs your own Wi-Fi issue.Art emailed to ask how to get rid of problematic spam emails. Rich recommends turning off remote image loading,...

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