E218: Nathan Lenahan Discusses Hiring Operators for Small Businesses

Hiring the right operator is crucial for the success of a business acquisition. Understanding the owner's needs, preparing the role for success, and aligning incentives are essential factors to consider.

Identifying the right operator involves assessing their experience, skills, and mindset. Different operators excel in different phases of a business, such as startup, growth, or maintenance. Matching their strengths with the company's needs is key.

Building trust and open communication with operators is vital. Clear expectations, ongoing feedback, and a supportive work environment contribute to a successful partnership.

The staffing industry offers opportunities for growth and acquisition. Nathan's company, Smooth Operators, focuses on connecting business owners with skilled operators in blue-collar industries, such as HVAC, plumbing, and electrical.

When acquiring businesses, it is important to have a clear growth strategy. Organic growth through expanding services or geography, as well as strategic acquisitions, can help achieve growth targets.