Kelly Jacobs is a Product Design Lead and Manager at Parachute Health, formerly Design Manager at Twilio. We talk about becoming a manager, women in leadership, working at Twilio, design career ladders, transitioning to IC, and re-learning Figma.

Join Conscious Technology: ⁠⁠⁠⁠https://seratajima.substack.com/⁠⁠⁠ ⚡️

Where to find Kelly:

Linkedin: https://www.linkedin.com/in/kelly-jacobs-b491bb23/

Revamping the Twilio Career Ladder (Created by Kelly Jacobs and Megan Allison)
Twilio’s Product Design Career Ladder

Chapters

(00:00:00) Transitioning From Deloitte to An In House Tech Role

(00:05:55) Upcoming Events With Sera

(00:07:53) Women in Leadership

(00:10:36) Influences on Management Style and Julie Zhuo

(00:14:39) Imposter Syndrome as a Manager

(00:17:43) Qualities of Effective Managers

(00:20:52) Interviewing for a Manager Role

(00:23:16) People Management at Segment, Twilio

(00:27:27) Performance Reviews, Career Ladders & Design Leveling

(00:36:04) Returning to Individual Contributor Role

(00:38:03) Management to IC Portfolio

(00:40:59) Upskilling in Figma with a Maven Course

(00:42:27) Debunking Myths in Career Transitions

(00:52:41) Lightning Session ⚡️

Become a sponsor: podcast@the-craft.io