NN/g UX Podcast 43. Responsible AI (feat. Paige Lord, Sr. Product Marketing Manager at GitHub)
Oct 11, 2024
Paige Lord, Sr. Product Marketing Manager at GitHub and an expert in AI with a Harvard law background, dives into the pressing need for responsible tech. She shares her transformative journey that sparked her interest in ethical AI, particularly in facial recognition. The discussion covers the complexities of navigating AI policy, emphasizing the role of designers in championing ethical practices amid corporate pressures. Paige also highlights the importance of collaboration between design and policy, pushing for a creative yet legally sound approach to user experience.
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Facial Recognition Concerns
- Paige Lord's interest in AI ethics began on a work trip to India.
- She learned how facial recognition companies were using social media photos without consent, sparking her research into AI and privacy rights.
AI Policy Landscape
- AI policy is a complex and evolving landscape, with the EU AI Act and US executive order as recent examples.
- State-level policies are increasing, creating inconsistencies and unequal protections for people.
Broader UX Considerations
- UX designers should consider the broader context and long-term implications of their work.
- Focus on meeting users' primary needs and values, even beyond specific project requirements.