In part two of “Using Community to Launch at B2B MarTech Company,” Brett and Jonathan discuss the importance of having a few great early stage customers. They also discuss the advantage of being a new company, founder-led sales, the value of customer feedback, and building strong customer relationships.
0:00 Intro
1:13 Conversation with Jonathan
6:45 Founder-led sales
11:00 Abundance mindset
12:13 Moment of gaining a customer
14:57 First contract signed
17:50 Communicating expectations
20:42 Hire smart people
23:51 Customer success hire
28:36 Outro
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