How We Make Inclusion a Reality

In this episode of the Impostor Syndrome Files, we explore the many benefits of inclusion in the workplace, as well as the costs to organizations of not prioritizing this business imperative. So much of our confidence, creativity and collaboration stem from our sense of belonging and inclusion in the workplace. When we create inclusive environments, we empower individuals and businesses to thrive. My guest, Virnitia Hendricks, Chief Diversity Officer of Santander US, shares her experience and perspective on what it takes to become a more inclusive workplace. 

 About My Guest

As the Chief Diversity Officer of Santander Consumer USA, Virnitia provides strategic leadership to help advance the commitment to diversity, equity, inclusion, and social innovation. Her team works hard to boldly listen and develop approaches that facilitate sustainable change. Throughout her career, her passion for transforming institutional culture has allowed her to motivate people to authentically show up, creatively lead, and leave organizations better than they found them. 

With over 25 years of corporate experience, she has learned how important building an inclusive culture is to being competitive. Inclusion yields equity which results in diversity. Prior to joining Santander Consumer, she proudly served as a Principal Consultant and Executive Coach with Quotidian Group, where she used energy leadership and pursuit of passion concepts to help her clients raise awareness and develop realistic plans to achieve their goals. Her pragmatic approach to transformation also helped to bring success in her roles as Corporate Vice President of Strategy for New York Life Insurance Company and as Vice President of Operations for Travelers Property Casualty Company. The National Diversity Council recognized her as one of Connecticut’s Most Powerful & Influential Women and she’s been featured in marketing campaigns in Fortune, Forbes, Working Mother, and Black Enterprise magazines but her greatest honor is the many talented people who, through her work, have found the courage to live their true potential.

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