Signal’s President on AI, Advertising, and Running a Popular Messaging App — With Meredith Whittaker
Jan 3, 2024
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Meredith Whittaker, Signal's President and chief advisor to the AI Now Institute, discusses the state of Google, the ethics of online advertising, and the state of the Signal messaging app. They also touch on the mysterious nature of Telegram and the challenges faced by smaller companies in the AI field.
Signal prioritizes privacy and focuses on providing a secure and reliable communication platform.
There is a concentration of power in the AI industry, with few actors having the infrastructure, data, talent, and market reach to create and deploy AI systems at scale.
Deep dives
Signal App is the World's Most Widely Used Private Messaging App
The Signal App, with over 100 million downloads on the Play Store, is now the world's most widely used private messaging app. Unlike other messaging apps, Signal prioritizes privacy and is a nonprofit organization funded by donations. With a team of under 50 people, Signal focuses on providing a secure and reliable communication platform rather than bloating the app with unnecessary features. It aims to continually grow its user base to ensure that people can connect with each other securely when privacy is valued. Signal's dedication to privacy sets it apart from other messaging apps.
The Hype Around Generative AI and the Misconceptions
The guest speaker, Meredith Whitaker, expresses skepticism about the overhyped narrative around generative AI and highlights the misconceptions surrounding its capabilities. While not denying its usefulness in certain low-stakes contexts, Whitaker emphasizes that generative AI is not reliable in serious contexts where factuality matters. She raises concerns about the reflexive narrative built around generative AI and how claims about sentience and superintelligence can lead to a regulatory environment that is disconnected from reality. Whitaker calls for a reassessment of how progress and innovation in AI are measured, urging a more careful examination of the underlying technological affordances and separating them from exaggerated claims.
The Concentration of Power in the AI Industry
Whitaker discusses the concentration of power in the AI industry, highlighting how few actors, such as large tech companies, have the infrastructure, data, talent, and market reach to create and deploy AI systems at scale. She points out that open AI's association with Microsoft illustrates this concentration of power, as the resources needed for developing and maintaining AI systems are expensive and often require the support of these tech giants. Whitaker raises questions about the redistribution of resources, the role of technology in the public interest, and the need for democratic governance to ensure AI's role aligns with societal values.
Signal's Funding Model and Commitment to Privacy
Signal's funding model is based on donations, allowing the organization to prioritize privacy without being influenced by profit-minded board members. It aims to subsist on small donations and continues to focus on privacy as its primary objective, rather than adding unnecessary features or engaging in engagement hacking commonly found in other messaging apps. While other apps may have shifted their focus to group chats and social networking features, Signal remains committed to being an interpersonal communications app and does not intend to replicate the functionalities of social networks. By staying lean and privacy-focused, Signal aims to provide a secure and reliable messaging platform for its millions of users.
Meredith Whittaker is the President of Signal and chief advisor to the AI Now Institute. She joins Big Technology Podcast for a lively discussion about the state of Google, whether AI is for real or a marketing gimmick, whether the online advertising business model is ethically broken, and the state of the Signal messaging app. Stay tuned for the second half, where we discuss the mysterious nature of Telegram. And enjoy the cool-headed arguments throughout.
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