Automates #1 - The one who loved Steve Jobs

In our first episode, Ben Wightwick reunites with former HighQ colleague and friend  Stuart Barr to discuss the right balance of people, process and technology, and how this applies to the current legaltech landscape.

Topics covered:

• The importance of Open APIs & interoperability
• The challenge of GenAI vs BAU and how it fits in
• The importance of people in change management and technology implementation
• Scaling software companies and customer success
• The concept of software WITH a service
• The right skillset for legal innovation teams.